Transforming People and Performance
How much are work relationships costing?
When you get on with your colleagues, customers and suppliers things usually go much more smoothly – but what happens when there’s conflict?
- Instead of willing co-operation you get people who find ways not to help each other
- Instead of teamwork you have teams that don’t work – or are just functioning rather than really performing well
- Instead of customers who rave about your services you have complaints and dissatisfaction
- Instead of suppliers who will go the extra mile when it counts, you have poor service, inflated prices and wasted time and effort, chasing them for results
If we’re honest, few of us are fortunate enough to be able to choose everyone we work with and sometimes you’ll come up against somebody who just rubs you up the wrong way. Internally that can result in relationships that at best create a cold war, at worst a battleground and may end up requiring mediation or becoming the subject of a disciplinary or grievance procedure.
Poor external relationships lose customers (and damage the company’s brand) and can result in bad service because the supplier doesn’t like dealing with you.
All of this costs the company money.
If your organisation has some uncomfortable relationships it’s important to address them before they become expensive and damaging.
Our relationship coaching works with the individuals using a positive and productive approach. You’ll be able to build and maintain the essential good relationships that are the oil that makes everything else work smoothly.
If you want to transform the relationships that are stopping the organisation functioning at its best, call us on 0845 638 1383
for an exploratory discussion or email us
to outline your challenge.